Refund and Returns Policy

Sea Raider Warranty Policy

Overview

At Sea Raider, we take pride in crafting high-performance, durable aluminium plate boats designed for serious anglers and offshore adventurers. Our commitment to quality is backed by comprehensive warranty coverage, ensuring peace of mind for every customer.

Warranty Coverage

1. Structural Hull Warranty – 3 Years

Sea Raider warrants that the structural components of the hull, including:

Hull and sealed chambers
All welding performed by Sea Raider
Stringers, transom, and components welded integrally into the hull
Topside (above deck) components fabricated by Sea

Are free from defects in materials and workmanship for a period of three (3) years from the date of original retail purchase.

2. Paint and Powder-Coat Warranty – 2 Years

Sea Raider warrants that all paintwork and powder-coating applied by Sea Raider or its authorized subcontractors are free from defects for two (2) years from the date of original retail purchase. This warranty excludes normal wear and tear, including effects of oxidation and degradation caused by saltwater, freshwater, fuel, electrical currents, and dissimilar metals.

3. Commercial Use Warranty – 6 Months

For vessels purchased for commercial use, including fishing charters and water taxis, Sea Raider offers a six (6) month warranty from the date of original retail purchase. This warranty covers the same components as outlined above but is limited to six months.

Exclusions

The warranty does not cover:

Components not manufactured or installed by Sea Raider, which are covered by their respective manufacturers’ warranties.
Damage resulting from misuse, negligence, accidents, or improper maintenance.
Modifications or additions made after the original purchase date without prior written approval from Sea Raider.
Normal wear and tear, including upholstery damage, window or windscreen breakage, and items expected to wear through regular use.
Damage caused by improper support or adjustment of trailers not supplied by Sea Raider.searaider.com.au+2searaider.com.au+2searaider.com.au+2

Transferability

This warranty is transferable to subsequent owners within the original warranty period. The warranty period commences from the date of original retail purchase and is not extended upon transfer.

Warranty Claims

To make a warranty claim:

Cease using the vessel or defective component immediately upon discovering a defect.
Contact an authorized Sea Raider dealer to report the issue.
Deliver the vessel or component to the authorized dealer at your expense.
The dealer will assess the claim and coordinate with Sea Raider for repair or replacement.

Please note that continued use of a defective component may void the warranty.